OUR SERVICES
G&T Global Business Solutions' network of service agents enables us to provide clients with uniquely customized service and attention to detail while also offering the latest technology and capabilities to handle higher call volumes and large-scale campaigns.
Our stellar team of thoroughly trained agents and 'round-the-clock availability provides the unique ability to specifically match agents to the call volume and business needs of each client we represent.
While many call centers simply focus on taking the call, G&T Global Business Solutions specializes in developing collaborative relationships so that our client's campaigns, telesales, telephone inquiries, direct response and licensed-agent insurance services are top notch every time, all the time.
WE OFFER THE FOLLOWING...
Let G&T Global Business Solutions schedule, manage and remind your clients of their upcoming appointments. We offer comprehensive appointment management services to run your schedule efficiently and profitably, minimizing costly no-call/no-shows and ensuring fluid continuity of your business.
G&T Global Business Solutions' telephone answering service options ensure that no matter the size or scope of your answering needs, our highly trained agents are prepared to handle every call quickly and accurately.
We provide experienced call center agents who work as an extension of your company by handling virtually any business process that can be performed via phone or web can be outsourced to G&T Global Business Solutions.
G&T Global Business Solutions agents are specially selected and thoroughly trained, coached and closely monitored on your campaign in order to ensure maximum success. With an affinity for identifying market needs, converting leads into qualified prospects and establishing trusting relationships with customers, we set the tone for our agents to capture the sales that drive your business.
Let G&T Global Business Solutions close the gap that divides your clients from your business from anywhere in the world. Our broad spectrum of services will optimize the way you do business by increasing reachability beyond your local market. Whether it's telephone answering services, appointment setting and confirmation, customer support, sales, lead qualification, market research, and a host of other contact management solutions, we provide the ability to reach thousands of satisfied clients globally.
Expand your Help Desk. Our agents can assist with managing the flow of incoming Level I technical support calls, further allowing for maximum efficiency for your business. Using product information, multiple client tools, client specific reference materials, scripting, advanced technical knowledge, and exceptional customer service and problem solving skills to diagnose and solve general technical issues, G&T Global Business Solutions is here to help.
If you find that you're experiencing spikes in calls after-hours, but not often enough for more agents, G&T Global Business Solutions can provide you with affordable overflow and after-hours support 24/7/365 and even on national holidays.
Using our overflow and after-hours support solutions means your business can not only save money, but also increase revenue at any time of the day or night, any day of the year. You'll never have to miss another call because our agents are guaranteed to be there for your customers.
Appointment Management
Sales & Marketing
Technical Support Services
Inbound Call Management
Global Connection
24 Hour Availability
Eliminating needless overhead and getting exceptional customer service at a fraction of the cost to staff your office 24/7 is simply a smarter way to do business!