FAQ's | US Global Biz

What services does G&T Global Business Solutions offer?

G&T Global Business Solutions provides exceptional full-service inbound and outbound call center services customized to fit your needs. Please refer to our Services page for more details.
What are some of the benefits of having my organization's calls managed by G&T Global Business Solutions?

Our professionally trained agents will handle your incoming and outgoing calls to your specifications - day or night - ensuring that your customer will always have a live person who will address their needs, giving your organization the peace of mind in knowing that your customers are well taken care of. With a team of agents available around the clock, G&T Global Business Solutions can easily scale in size to meet your organization's requirements, ensuring your program gets the attention it deserves with the potential to grow.
Can I customize the kind of services that are available to us?

Yes! Our clients can be assured that G&T Global Business Solutions will provide them with every option they feel is necessary without feeling obligated to accept options that aren't. We understand that every organization is different, which is why we tailor a specific plan for each of our clients. Contact us today to schedule a consultation!
How can we initiate services through G&T Global Business Solutions?

We recommend contacting us to schedule a consultation with our executive accounts team. We offer three convenient ways to communicate with us! You can contact us by calling 321-219-8196, send us an e-mail to: officepro@usglobalbiz.com, or you can visit our contact page and fill out the inquiry form. A member of our executive accounts team will be in touch with you shortly.
What is the fee schedule I might expect?

As every client's needs differ, our fees would also fluctuate to match the services your organization requires. We are able to discuss the options available to you at length during your consultation and answer any additional questions you may have. Contact us today to schedule your consultation!
Is any and all information proprietary to my organization and pertaining to our customers safe?

Absolutely! We have very strict policies in place in order to protect every bit of our client's information and maintaining the privacy of the organization and that of their customers. Please refer to our privacy policy for further details.
Who do I contact if I need to address a concern regarding the services we receive?

Every call to G&T Global Business Solutions is considered a priority, whether it be regarding a simple question or a significant concern. We will ensure that you are placed in contact with your account representative and that your call will be handled accordingly.